Privacy Policy

Thank you for visiting hartmanseliteguideservices.com (the "Website"). Your privacy is important to us. This Privacy Policy (the "Policy") describes the types of information Hartman's Guide Services LLC (the "Company", "us", "we", or "our") may collect from you or that you may provide when you visit the Website and the products, features, materials, and services we offer (collectively with the Website, the "Services"). This Policy also describes our policies and procedures for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information we collect on the Website and through your use of the Services generally (including when you register for an account), and through communications between you and the Website (including email, text, and other electronic messages).

This Policy does not apply to information collected by third parties, including any websites, services, and applications that you elect to access through the Services.

Please review this Policy carefully. By accessing or using the Services (or by clicking on "accept" or "agree" to this Policy when prompted), you agree to the terms of this Policy on behalf of yourself or the entity or organization that you represent. If you do not agree to any term in this Policy, you should refrain from further use of our Services.

Changes to Our Privacy Policy

This Policy was last revised on the date noted at the top of this page. We may update this Policy from time to time. If we make material changes, we will post the updated Policy on this page and notify you of such changes by means of an email to the email address specified in your account, a message on the Services, or through a notice on the Website home page. Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

Information We Collect

We receive several types of information about you from various sources, including (A) information and content that you give us; (B) automatically-collected information; and (C) demographic information or other aggregate information. Each is described in detail below.

Information and Content That You Give Us

We collect personal information that you knowingly choose to disclose. This may include:

• Personal Information. Your name, address, email address, phone number, username, password, and any other information you directly provide us on or through the Services.
• Correspondences. Records and copies of your email messages together with your email address and our responses, and records of your phone calls and voice messages.
• User Content. Information or content you submit to be published or displayed on public areas of the Services or transmitted to other users or third parties.
• Transaction Information. Information about any purchase or transactions made on the Services, including payment information.
• Search Queries. Your search queries on the Website.

Information We Collect Automatically

We may use a variety of technologies to collect certain information about your equipment, browsing actions, and patterns whenever you interact with the Services, including activity information, equipment information, and location information.

The technologies we use for automatic data collection may include Cookies, Web Beacons, JavaScripts, Entity Tags, HTML5 Local Storage, and Resettable Device Identifiers.

Demographic Information

We may collect demographic, statistical, or other aggregate information that is about you, but individually does not identify you. Examples include gender, age, race, household income, and political affiliation.

How We Use Your Information

We may use the information we collect about you in a variety of ways, including:

• To provide the Services and its content to you
• To respond to comments and questions, and provide customer service
• To communicate with you about your order, purchase, account, or subscription
• To operate, maintain, improve, personalize, and analyze the Services
• To monitor and analyze trends, usage, and activities for marketing or advertising purposes
• To detect, prevent, or investigate security breaches, fraud, and other unauthorized or illegal activity
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us
• To send promotional communications, such as information about features, newsletters, offers, promotions, contests, and events
• For any other purpose with your consent

How We Share Your Information

We may disclose aggregated or anonymized information about our users without any restrictions. We will not share your personal information except in the following circumstances:

• With subsidiaries and affiliates for business purposes.
• When we work with service providers such as payment processing, website hosting, information technology, and analytics services.
• When we become involved in a sale or transfer of the Company.
• When we are required by law to comply with any court order, law, or legal process.
• When we enforce our rights to enforce or apply this Policy, our Terms of Use, and other agreements.
• To help protect lawful interests of the Company, our users, partners, and agents.
• To fulfill the purpose for which you provide the information, or with your consent.

Detailed Information on Personal Data Collection

Analytics

Google Analytics (Google LLC): A web analysis service that tracks and examines use of the Website. Personal Data processed: Tracker; Usage Data. Place of processing: United States.

Google Ads Conversion Tracking (Google LLC): Connects data from the Google Ads advertising network with actions performed on the Website. Personal Data processed: Tracker; Usage Data.

Facebook Ads Conversion Tracking (Facebook pixel) (Facebook, Inc.): Connects data from the Facebook advertising network with actions performed on the Website. Personal Data processed: Tracker; Usage Data.

Advertising

Google Ad Manager (Google LLC): An advertising service that allows the Company to run advertising campaigns in conjunction with external advertising networks. This service uses the "DoubleClick" Cookie.

Facebook Lookalike Audience (Facebook, Inc.): An advertising and behavioral targeting service that uses Data collected through Facebook Custom Audience to display ads to Users with similar behavior.

Managing Contacts and Sending Messages

Mailgun (Mailgun Technologies, Inc.): An email address management and message sending service. Personal Data processed: email address.

Twilio (Twilio Inc.): A phone numbers management and communication service. Personal Data processed: phone number.

Handling Payments

Stripe (Stripe Inc.): A payment service. Website is not involved in the collection and processing of payment information directly; it only receives a notification once the payment has been successfully completed.

Your Choices

Cookies and Other Tracking Technologies

You may be able to set your browser to reject cookies and certain other technologies by adjusting the appropriate settings in your browser. If you disable or refuse cookies or other tracking technologies, please note that some parts of the Services may become inaccessible or may not function properly.

Promotional Communications

If you do not wish to have your contact information used by the Company to promote our products or services, you can opt out by informing us of your preference at the time you register for an account, by following the opt-out instructions in the promotional emails we send you, or by sending us an email stating your request.

The personal information collected is only used by Hartman's Guide Services LLC staff for the purposes defined at the time of the collection or a use that complies with these purposes. We do not share your information with any third parties.

Accessing and Correcting Your Information

You may send us an email to request access to, correct, or remove any personal information that you have provided to us. We cannot delete your personal information except by also deleting your account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

California Privacy Rights (CCPA/CPRA)

The provisions contained in this section apply to all Users who are consumers residing in the state of California, United States of America, according to the "California Consumer Privacy Act of 2018" (the "CCPA"), as updated by the "California Privacy Rights Act" (the "CPRA").

We have collected the following categories of personal information about you: identifiers, commercial information and internet information. We do not collect sensitive personal information.

You have the right to: access and know what personal information we collect; request the deletion of your personal information; correct inaccurate personal information; opt out of the sale or sharing of your personal information; and be free from discrimination for exercising your rights.

To exercise your rights, contact us at the details provided in this document. We will confirm receipt of your verifiable request within 10 days and respond within 45 days.

Virginia Privacy Rights (VCDPA)

The provisions contained in this section apply to all Users who are consumers residing in the Commonwealth of Virginia, according to the "Virginia Consumer Data Protection Act" (the "VCDPA").

You have the right to: access personal data; correct inaccurate personal data; request deletion of your personal data; obtain a copy of your personal data in a portable format; and opt out of targeted advertising.

We will respond to your request within 45 days of its receipt. If we need more time, we will explain why. We may take up to 90 days to fulfill your request.

How We Protect Your Information

We take reasonable precautions to secure your personal information. We have implemented technical, physical, and administrative security measures designed to reduce the risk of loss, misuse, unauthorized access, disclosure, or modification of your information. All information you provide to us is stored on secure servers behind firewalls. When you transmit highly sensitive information through the Services, we encrypt the transmission using Secure Sockets Layer (SSL) technology.

While we have employed security technologies and procedures to assist in safeguarding your personal information, no system or network can be guaranteed to be 100% secure. Any transmission of personal information is at your own risk.

Terms of Use

If you choose to visit the Services, your visit and any dispute over privacy are subject to this Policy and our Terms of Use, including limitations on damages, resolution of disputes, and application of the law of the State of Missouri.

Cookie Policy

hartmanseliteguideservices.com uses Trackers. To learn more, the User may consult the Cookie Policy at https://hartmanseliteguideservices.com/privacy-policy.

Contact Us

We welcome your questions, comments, and concerns about privacy. You can contact us at: